Basic Detail

Política de cancelación

At Enhance Auto Care, we understand that sometimes our clients may need to cancel or reschedule their appointments. However, last-minute cancellations and no-shows can cause inconvenience to our business and other customers who may have wanted that time slot. To ensure smooth operations and provide the best service to all our clients, we have established the following cancellation policy: Cancellation notice: We require a minimum of 24 hours’ notice for any cancellations or rescheduling of appointments. This allows us to offer the appointment slot to other clients who may be waiting for a booking. Late cancellations and no-shows: Any cancellations made under 24 hours of the scheduled appointment time or no-shows will be subject to a fee of 20% of the service cost or the deposit if a deposit has been placed. Exceptions: We understand that emergencies and unforeseen circumstances may arise, and we will do our best to accommodate such situations. Please reach out to us as soon as possible to discuss any issues that may affect your appointment. Payment: The cancellation fee will be added to the client's account and will need to be paid in full before booking any future appointments. We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or concerns, please feel free to contact us. We look forward to providing you with excellent service and keeping your vehicle looking its best.

Datos de contacto